Thank you for visiting our website ("this website"). You may access or use this website and its related services (collectively, "services") in accordance with the following Terms and Conditions and any other applicable policies referenced on this website (collectively, "Terms of Service"). By using the services, such as placing an order on this website, you agree to all terms and conditions.
This agreement does not establish any partnership, joint venture, employment, or other relationship between you and Hong Kong Mask Limited. This agreement also does not authorize you to act as a representative of Hong Kong Mask Limited.
Hong Kong Mask Limited reserves the right to modify this website, its policies and agreements, privacy policy, and these Terms of Service at any time. You should review this website regularly for updates or changes to the aforementioned policies and agreements, privacy policy, and these Terms of Service.
1. Registration
You need to register an account to use certain services provided on this website. By registering an account, you agree to provide information that is true, accurate, up-to-date, and complete in all aspects. For details on how we use your personal data, please refer to our Privacy Policy.
Users under the age of 18 must inform their parents or guardians about Hong Kong Mask Limited's Privacy Policy before registering and using this website and its services. Hong Kong Mask Limited reserves the right to accept orders only from individuals 18 years or older.
By using this website, you agree to be responsible for all activities conducted under your account. You are responsible for maintaining the security of your account and password. If you suspect any unauthorized use of your account, please contact us immediately.
2. Prohibited Actions and Violations
If your account engages in any of the following activities, we may take appropriate action:
a) Using technology to hide multiple accounts or disrupt any of our services in any way
b) Sending messages containing illegal, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, hateful, or racially/ethnically offensive content
c) Promoting or sending spam messages
d) Impersonating others or providing false information
Hong Kong Mask Limited reserves the right to terminate any account at its sole discretion. In such cases, we will notify you via email regarding the termination of your account.
3. Intellectual Property
All software and content on Hong Kong Mask Limited's website (including but not limited to text, audio, music, video, images, photographs, and graphics) are intellectual property of Hong Kong Mask Limited and are protected under intellectual property laws, copyright laws, and international agreements.
This website is for personal and non-commercial use only. Any non-personal and/or commercial use of the content requires explicit authorization from Hong Kong Mask Limited and/or its third-party licensors.
Without prior authorization, you are prohibited from publishing, copying, distributing, selling, or licensing any content from this website. Unauthorized actions may lead to civil liability or criminal penalties.
Hong Kong Mask Limited reserves the right to modify or withdraw any services without prior notice. We are not responsible for any unavailability of the website at any time.
4. Third-Party Links
This website may contain links to external websites or resources not operated or prepared by Hong Kong Mask Limited. We have no control over these sites and are not responsible for any losses, damages, or claims arising from their use.
We do not take responsibility for the accuracy or content of any external websites, including but not limited to advertisements. Users who access third-party websites do so at their own risk and are subject to the terms and conditions of those websites.
5. Purchase Eligibility
To place an order on Hong Kong Mask Limited, you must:
a) Be at least 18 years old
b) Use a valid credit card accepted by Hong Kong Mask Limited
c) Ensure that all personal and payment details you provide are accurate (including email address, real name, phone number, billing details, and other required information)
By placing an order, you authorize Hong Kong Mask Limited to charge the total order amount to your credit card. You also authorize us to use your personal information for fraud prevention checks, such as credit verification. In some cases, we may share your information with third parties such as credit reference agencies or fraud prevention organizations.
All orders are subject to stock availability and price confirmation. Items in the shopping cart are not reserved and may be purchased by other customers.
This website is for personal use only. Customers may not purchase items for resale or business development purposes.
6. Product Descriptions
Hong Kong Mask Limited strives to ensure that all content and product descriptions on this website are accurate and complete. However, we do not guarantee that all information is accurate, complete, up-to-date, or error-free.
7. Pricing
All prices displayed on this website are in Hong Kong Dollars (HKD). Unless there is an obvious error, placing an order indicates that you agree to pay the displayed price.
We strive to ensure that all prices on this website are accurate, but errors may occur. If we discover a pricing error on an item you have ordered, we will notify you as soon as possible, allowing you to confirm or cancel the order.
If your credit card account is in a currency other than HKD, the final charge will be determined by your issuing bank’s exchange rate on the transaction date.
8. Payment
We accept payments via credit cards (Visa/MasterCard).
By using these payment methods, you confirm that you are the authorized cardholder or have obtained authorization from the cardholder. If your card issuer refuses to process payment, Hong Kong Mask Limited is not responsible for any delays or order cancellations.
We comply with strict international security standards to ensure a secure shopping experience. If you choose to save your credit card details in your registered account, they will be fully encrypted and used only for transaction processing.
9. Order Acceptance
Once you submit your personal and payment details, you will receive an order confirmation email. This email acknowledges receipt of your order but does not confirm acceptance.
Your order is officially accepted only when we send a shipping confirmation email. The contract between you and Hong Kong Mask Limited is completed only for the items included in the shipping confirmation email.
We reserve the right to refuse orders for various reasons, including but not limited to:
a) Out-of-stock items
b) Errors in pricing or product descriptions
c) Payment authorization failure
d) Failure to meet purchase eligibility criteria
If there is an issue with your order, our customer service team will contact you promptly.
10. Shipping and Pickup
When placing an order, you will receive an estimated delivery time. We aim to ship within 3 business days, but we cannot guarantee precise delivery times.
All orders are insured until they are delivered or collected. Upon delivery, you assume responsibility for the goods. If someone else receives the package on your behalf, their signature will serve as proof of delivery.
11. Returns
Returned products must be unused, in original packaging, and with all tags intact.
⚠ Shipping fees are non-refundable.
12. Your Rights
These Terms of Service do not affect your legal rights under the laws of Hong Kong SAR.
For any complaints or inquiries, please contact our customer service team.
